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Managing service charges in resident-run RTM (Right to Manage) companies often starts as a straightforward task. Directors take on the responsibility themselves, handling payments and expenses with good intentions. Over time, however, keeping accurate records quietly becomes a complex and time-consuming job. Without clear bookkeeping, it is easy to lose track of who has paid, what remains outstanding, and how funds are allocated. This can lead to confusion, disputes, and diff

Maintaining clear and accurate financial records is essential for anyone managing service charges in leasehold properties. These records must withstand scrutiny from leaseholders, accountants, or tribunals. When financial documents are well-organized and defensible, directors can confidently meet their responsibilities while reducing personal risk. This post explains how structured financial records support compliance and protect all parties involved. Organized financial ledg

Unexpected financial shortfalls often cause stress for resident directors managing service charges and routine expenses. Without clear visibility into incoming funds, outgoing costs, and reserve levels, boards struggle to know if their budgets cover all needs or how to plan for the future. This post explains how simple, transparent financial oversight tools can ease this burden, helping resident directors and boards make confident decisions without relying on complex spreadsh

When service-charge payments increase in volume, managing them informally becomes a challenge. Residential block directors of RTM companies often face difficulties tracking payments, identifying missing or late amounts, and maintaining good neighbourly relations. This post explains how to improve bank reconciliation and arrears administration to handle service-charge receipts efficiently, reduce errors, and keep communication neutral and professional. Bank statement and cal

Managing invoices from multiple contractors can quickly become a source of confusion and delays for RTM directors, especially when overseeing residential blocks. Without a clear system for checking and allocating costs, the process often leads to chaos, disputes, and even duplicated payments. This blog post explores practical ways to improve contractor invoice coordination, ensuring costs are allocated correctly and payments are made smoothly. Clear contractor invoice coordin